Engineer

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Engineer

The successful applicant will be responsible for Wintel server support and management duties will include a combination of system administration, monitoring and management process automation, training, support of RTS service improvement initiatives including change management, support of transition projects and incidents/problem resolution and should have the following abilities:
Troubleshoots problems that involve trade-offs between cost containment and or timeliness of service.
Articulates technical and non-technical details and understands when to escalate issues.
Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue. Attempts to collaboratively resolve issues and supports tactical and strategic goals of the team.
Capable of defining short and intermediate-term solutions by prioritizing key tasks.
Must have a strong technology experience to understand change requests.

Price:

Location

Hyderabad, IND


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